The license checkout timeout has expired. What would you like to do?

The license checkout timeout has expired. What would you like to do?

Step 1: Check if the issue is not on your computer’s side

The problem and appearance of this message (mainly in version 2020) are caused by the Autodesk Desktop Licensing Service, which has its file in the following path:

C:\ProgramData\Autodesk\AdskLicensingService\AdskLicensingService.sds file.

In this case, you need to install the service update:

  • Log in to your Autodesk company desktop application.
  • Find and install service v9.0.3.46 – it’s a patch from April 2019.
  • Restart your computer.
  • Click Start, select Run, and type Services.msc (or simply search for ‘Services’ in the Start menu).
  • Check if Autodesk Desktop Licensing Service is running.
  • If it’s not running, right-click and choose Start. Then go to its properties, change the startup type to Automatic, and apply the changes.
  • Restart the program.

For more information, you can refer to the following link:

Step 2: Check if the license you are using is active 

Go to your Autodesk account and check if the product is available for download under the “All Products and Services” tab. If it’s not there, ask the Administrator to verify if the product has been correctly assigned to you. It’s possible that the number of licenses for a specific product is insufficient compared to the number of users.

In this case, you will need to replenish the pool by purchasing an additional license.